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Privacy Policy

We won't sell your personal info. This is how we use it...

How we use your information

Our Privacy Policy describes how we collect and use your information when you interact with our site, social media, newsletters, and other outlets. This tells you about your privacy rights and how the law protects you.

We use your information to provide better, more customized service. By using our services and purchasing our products, you agree to the collection and use of information in accordance with this Privacy Policy.

 

Types of data collected

Personal data

When purchasing our products or interacting with your site, we may ask you to provide us with personally identifiable information that can be used to contact or identify you, such as for shipping purposes. This may include, but is not limited to:

  • Email address
  • First and last name
  • Phone number
  • Full address
  • Usage data

Usage data

Usage data is collected automatically and may include information such as your device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of Arcana that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data. 

When you access Arcana through your mobile device, information may be collected automatically, potentially including the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, unique device identifiers and other diagnostic data.

We may use Cookies and similar tracking technologies to track the activity on our site.

Use of your personal data

Arcana may use your personal data for the following reasons:

  • For the performance of a contract: the development, compliance and undertaking of purchases for our products or services.
  • To contact you by email, phone, SMS, or other forms of electronic communication when reasonable to execute a purchase order or provide customer service.
  • To provide you with news, special offers, and general information about other goods, services, and events which we offer that are similar to those that you have already purchased or inquired about unless you have opted not to receive such information.
  • To manage your requests.
  • For other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our products, services, marketing, and your experience.

We may share your information in the following situations:

  • With service providers to monitor and analyze use of our store, for payment processing, and to contact you.
  • For business transfers: we may share or transfer your personal information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business with another company. 
  • With your consent